Management

Our Services Include:

• Planning and Consulting
• Remote Troubleshooting
• Repair and Procurement
• Compliancy Audits
• Internet Usage Monitoring

Help Desk

Our Remote Access Technical Support is quick, easy and secure. Our industry-leading secure remote access application allows us to connect right to your computer for problem resolution in a timely and efficient manner.

Effective Management & Sound Advice

We will design an effective IT management strategy for your small business, and our role in client environments varies from "call-as-needed" to "onsite every week". Making intelligent decisions regarding IT systems and technology is imperative. A wrong choice can cost money, slow down production or result in downtime or loss of data. Having an outside perspective to help you identify the right solutions or give an objective opinion regarding IT decisions is critical. Dunes Information Systems senior engineers have 20+ years in the information technology field. We will help you understand the options that are available, and will aid you in increasing productivity.

Security Audits & Network Assessment

For new and existing clients, our network assessment services identify weaknesses & security vulnerabilities and offer direction for improvement. Security audits can uncover backdoor accounts, unauthorized use of company systems, legal risks (liability) and more.

Repairs & Lab Services

We offer an in-house lab, as well as on-site service and repair of computers and peripherals. Our engineers troubleshoot problems remotely, on-site or over the phone and determine the best course of action for resolution. If hardware repairs are required, we have the ability to solve most problems quickly and efficiently directly or by dealing with hardware manufacturer warranty departments. If equipment is non-repairable, the engineer will work closely with our Sales Department to get a competitively priced quote to you and order replacement parts or equipment in a timely and cost-effective manner.

Weekly Administration Services

Our remote weekly admin services undertake the administrative duties associated with maintaining IT responsibly, and on a schedule that suits your business (i.e. off-hours). Our skilled engineers will perform a custom-tailored list of tasks on your servers every week, including Windows updates and WSUS admin, AntiVirus system checks, system data backup verification, event log review, disk defragmentation, database health checks, database optimization and more. You pay only for what you need and use, without tying up internal resources or adding employee overhead.

Internet Presence / Domain Management / SSL Certificates

We are a DigiCert SSL provider and a Network Solutions partner. We can help you establish your Internet domain name, and manage your hosting services.